Delete My Data

Updated November 11, 2026

Erase your game data

Open Postcard Trails → Settings → Privacy & Data → Delete My Data → Erase This Device’s Game Data and confirm. This clears local progress, postcards, preferences, pending reports and unsent analytics. The game starts over and usage analytics returns to its default off setting.

Request deletion of analytics already sent

Before erasing the device data or uninstalling, choose Request Analytics Deletion in the same menu. Review and send the email draft to console.erdemaltun@gmail.com. Include the app instance identifier or identifiers supplied by the game so we can locate the relevant data in Google Analytics. If you have already uninstalled or erased the game, email us and we will explain what can be located.

What happens next

Your request also covers matching event copies exported to BigQuery. The email starts a request; deletion is not immediate. We may ask for information needed to locate the data or verify the request. Avoid sending passwords, payment details or identity documents unless required and requested through an appropriate channel.